A business is only as good as a client’s experience. If you do not meet a high standard, clients may seek out the competition the next time a need arises. Delivering consistent results is the key to getting referrals, positive reviews and repeat business.
How can you ensure you’re consistently providing your clients with exceptional service? Before you drop off a client’s laundry, it's a good idea to make sure it’s D.O.N.E. using the following series of questions!