WHEN DO I GET PAID
Provider Payments are issued weekly on Wednesdays. Our Accounting team will send a direct deposit which should be reflected in your bank account within 1-3 business days. Each new 7-day payment cycle begins on Monday at 12:01 Eastern Time and extends to the following Sunday at MIDNIGHT Eastern Time.
Provider Payment cycle. (click to enlarge)
HOW IS PAYMENT CALCULATED
Weekly pay is calculated based on the Service Tickets you’ve submitted during each pay period.
To receive 100% Provider pay for each Service Ticket, it MUST be entered on the Work Desk NO LATER THAN 1 (one) hour prior to delivery of items. Penalties for late submission may occur.
If you have questions about direct deposit or payments, contact Accounting Manager Jamie Ruff at 614-219-9144 or firstname.lastname@example.org.